Template — complete the bracketed fields before execution
Subscription Order Form
This Order Form is entered into under, and incorporates by reference, the AITA Master Service Agreement and Data Processing Agreement. Capitalised terms not defined here have the meaning given in the MSA.
1. Parties
| Customer legal name | [Customer Legal Entity] |
| Customer address | [Registered address] |
| Customer billing contact | [Name / email / phone] |
| Customer technical contact | [Name / email] |
| Supplier | AITA — [AITA Legal Entity, address] |
| Supplier contact | legal@aita.tax |
2. Subscription
| Plan | [Team / Business / Enterprise] |
| Seats | [Number of Authorised Users] |
| Modules included | [Indirect Tax, E-Invoicing, Audits, Vendor Selection, Maturity, Entity Master, …] |
| Effective date | [YYYY-MM-DD] |
| Initial term | [12 months] |
| Renewal term | [12 months, auto-renewal unless 30 days' written notice] |
3. Fees and billing
| Price per seat | [e.g. EUR 120 / seat / month] |
| Total subscription fee | [Seats × price × term] |
| Currency | [EUR / USD / GBP] |
| Billing frequency | [Monthly / Annual in advance] |
| Payment method | [Stripe subscription / bank transfer on invoice] |
| Payment terms | Net 30 days from invoice date |
| Taxes | Fees are exclusive of VAT / GST / sales tax |
| Purchase order reference | [PO number, if required by Customer] |
4. Mid-term changes
Additional seats added during the Subscription Term are prorated for the remainder of the then-current term at the price per seat above. Seat reductions take effect at the next renewal.
5. Support and service levels
| Support channel | support@aita.tax |
| Support hours | [Business hours, timezone] |
| Target uptime | 99.5% monthly, excluding scheduled maintenance |
| Status page | https://aita.tax/status |
| Priority response times | P1: 4 business hours · P2: 1 business day · P3: 3 business days |
6. Data protection
Processing of personal data is governed by the DPA. Sub-processors are listed at /trust. Data hosting region: [EU / US].
7. Special terms
[Any negotiated terms — e.g. custom SLA, discount schedule, security questionnaire references, invoicing address, procurement portal ID, MFA enforcement, single-session mode, SSO, activity-log retention, etc.]
8. Signatures
Customer
Name: _________________________
Title: _________________________
Signature: ____________________
Date: _________________________
AITA
Name: _________________________
Title: _________________________
Signature: ____________________
Date: _________________________
Last updated: 2026-07-10. To receive an editable copy, email legal@aita.tax.